Some of the more interesting projects we have worked on, to give you an idea of what we could do for you...
Changing Providers Maintains Consistency and Continuity As Well As Cost Savings Of 20%
A large Healthcare company, experts in informed consent, who have been providing the resources and support for over 20 years to help health professionals reduce the risk of litigation.
The company was looking for a new provider for their patient information leaflets due to a few quality and consistency issues. The leaflets in question are designed to give the necessary information to patients prior to having a medical procedure. Updating the patient information leaflets involves a complex methodology and so they needed an experienced and reliable partner.
The customer had concerns about whether consistency could be maintained if they switched to another provider, and they were also looking for cost savings from the existing translations.
The company turned to Tectrans and was impressed with our professionalism and our creative problem solving. We were able to show the client that we could make simultaneous updates on over 150 leaflets in 20 languages, and that we offered a full service including proofreading and all Desktop Publishing required for this project.
Strong project management skills and strategic planning were needed to coordinate translation into over 20 languages, and also to include thorough proofreading and Desktop Publishing and all of this to be completed within a short space of time. Tectrans, in order to achieve the highest levels of accuracy in these translations introduced a new Two-step Quality Assurance system.
InDesign files were also created from scratch, rather than amending existing ones, which is fairly unique in our industry.
- Insistence of doing an additional round of proofing in order to achieve consistency and high quality medical translations
- Choosing a company with the experience and technical knowhow to successfully navigate through any issues that might have arisen with a large project
- A wide range of services was offered to provide translation and proofreading in all languages on a professional level
- Able to create new InDesign files from scratch in order to make translations into that format directly
The customer had a single supplier for the whole process offering the consistency required for the leaflets, with 20% cost savings compared to full market price. Unparalleled Quality Assurance (QA) also accompanied this. The end result of compatibility with their systems was achieved, so that they could easily generate the patient leaflets.
The customer received all of the required files on time, formatted to their exact requirements, with a quality they could rely on. Translation memories were created from the trusted content of yesteryears releases, which in turn has significantly speeded up the process and provided significant overall savings for the customer, ensuring consistency across different releases from different years.
If you would like help with your translations, call Tectrans on + 44(0)1273 426921 for a without obligation chat.
A Single Supplier For Text Translation and Audio Voice-Overs Prevents A Logistical Nightmare
A large multi-national oil and gas company, headquartered in Aberdeen, with an annual turnover of $5.4 billion USD and 55,000 employees worldwide.
The company wanted to translate their Health & Safety and their Site Security training materials into 9 languages. They were quite nervous as they were using some new software to put together the course as an e-learning platform. The software stores the text in a format called XLIFF, with which they were unfamiliar and so they needed to work with a company that was familiar with this text storage language and whose translators could work with it expertly and confidently.
The client also needed a lot of the text content recorded as audio voice-over, so that the training courses would be visual, audio and text based. It would therefore be helpful if 1 company could coordinate all of these parts.
Tectrans had the personnel to translate the training materials into 9 languages as well as all translators being familiar with XLIFF, which is a form of XML text storage language and having the software to work with it. We also have the capabilities of producing audio voice-overs so that they would not have to coordinate a large group of different voice over artists and recording studio people.
In order to confirm our abilities to do the work, we performed a small test of one file and translated it into Italian at no charge. This meant that they could test their software to ensure it was compatible to import the Italian version, which it did with no problem.
Both courses were translated and imported back into their software, so that they could easily create the final courses in each of the 9 languages. The voice-over audio files were provided in industry standard 24bit 96khz WAV format, so they could be added on top of the training courses.
The main challenge was the scheduling of the recording sessions with a deadline to meet for the end of May. The Chinese recording session proved tricky to arrange but with our contacts we managed to get the works completed in time.
The customer had a single supplier for all aspects of the project and was able to rely on our technical expertise, which included a good understanding of the XLIFF and XML file format, and the ability to test compatibility with these.
- Compatibility of the software was ensured from the outset with a free round of testing of the XLIFF files and their software
- Complete knowledge of the XML file formats
- Text translation services and audio services provided by 1 supplier
A single supplier significantly simplified the project and from the outset they knew it would work because of the free testing that Tectrans offered. Both training courses have been made in 9 languages and they are in the process of rolling these out to the staff.
If you would like help with your translations, call Tectrans on + 44(0)1273 426921 for a without obligation chat.
Taking The Headache Out Of Website Translation – A Seamless Transition By Using 1 Company To Translate And Load Into The CMS
Basler Kantonalbank (BKB) is a Swiss bank founded in 1899 and is part of the 24 cantonal banks serving Switzerland’s 26 cantons.
Swiss bank BKB required their website translating from Swiss German into English as they were aware that their target market primarily uses this language. They realised that this would lead to improved search visibility and lead generation. Despite the work involved, they knew the benefits would far outweigh the costs and any inconvenience caused. The Swiss Bank BKB didn’t want any involvement in the output or the responsibility of uploading into their CMS.
Mother-tongue translators were required who were experienced in the financial sector and who could accurately understand the nuances of the banking terminology and translate accurately to the intended market, with all translation needing to take place offline.
The original website copy had to be output from the CMS and the new language variant had to be uploaded once completed within a timeframe of 5 weeks.
Tectrans were appointed to do the translation work and handle the CMS work as well, the latter being carried out at no extra cost, a standard additional feature offered by Tectrans. This meant that BKB had only to review the translations in Word files prior to input into the CMS.
This financial website translation involved:
- Swiss German web pages translated into English
- 90,949 words in 8 batches
- All copy taken from CMS, translated, checked and uploaded into CMS
- All works started and completed within the schedule of 5 weeks
A seamless transition was achieved adhering to all the goals set by BKB. By using one company to translate, check and upload meant that the job could be carried out as time efficiently as possible and with BKB able to check and review the translations before going live, it resulted in the final text in the CMS being word perfect.
BKB was delighted with the quality of the work and the timescale within which it was completed and consequently follow-up work for new pages has continued to be placed with Tectrans.
If you would like help with your financial translations into or from any language, call UK Tectrans on + 44(0)1273 426921 for a without obligation chat. You could soon be hitting your main target audience by using one company to translate and upload to your CMS.
Oil & Gas Operation Manuals Translated And Alphabetised For The Cyrillic Alphabet Using Native, Local Technical Translators
Our client, Offshore Design Limited is an international technical service provider to the oil, gas and renewable energy markets, producing the documentation for large facilities often using outsourced translation sources. One such project involved a Russian energy consortium.
The overall project was known as Sakhalin-2 (Сахалин-2) and, since 1999, the field has been producing approximately 400,000 barrels of oil every day. A new oil and gas extraction facility was being designed and installed on the Russian island of Sakhalin, which is a few hundred miles north of Japan. Sakhalin-2 includes the first liquefied natural gas plant in Russia and the total costs to date have been estimated to be around $20 billion.
A full set of Operation and Maintenance manuals and documents for the new oil and gas extraction facility were required, which needed to be translated into Russian. The project involved:
- 25 volumes of technical oil and gas installation documentation for Sakhalin-2
- 750,000 words for translation into Russian
- Schematics, diagrams, indexing, references
- Translation project commenced: 15th July 2014
- Translation project delivered on schedule: 8th January 2015
The technical translation work meant that each of the 25 individual volumes was on a different aspect of the installation. Several volumes involved complicated schematics and diagrams that had to be successfully produced in Russian so the Sakhalin engineers could work with them.
One of the main challenges was the actual size and scale of the project and thus finding a technical translation company that had the capacity to take on this huge job. Other challenges included the long, complex and detailed glossary and abbreviation tables that needed to be translated and alphabetised for the Cyrillic alphabet whilst still maintaining the index references to other parts of the volumes. The final challenge was the timeframe with the project starting on the 15th July 2014 with a deadline for completion of the 8th January 2015. This date fell the day after Russian Orthodox Christmas and just a week after the New Year and Christmas holidays in the UK.
Offshore Design Ltd. chose to work with Tectrans on the Sakhalin-2 project because they knew the company’s track record. They have selected Tectrans consistently as their technical translation partner for more than 10 years knowing they are a specialist translation agency that produces technical, legal and operational documentation for the gas and oil industries. Tectrans has access to a number of professionally qualified full-time, native-speaking technical translators, with an industry or engineering background, based in the country where the translation was to be used. This ensures the delivery of accurate technical translations using the precise terminology required and is beneficial in delivering on time.
Tectrans helped with the tender that Offshore Design was submitting to Sakhalin Energy, the Russian state-backed energy consortium and Tectrans also supplied the details and credentials of the translation work that would be supplied as part of the larger project.
The company and our client were delighted with the finished operational manuals, which were delivered on time despite the difficult timeframe.
Tectrans have been and continue to be a translator of choice for Offshore Design Ltd and some of projects that Tectrans has worked on have included:
- French technical translation
For use by Addax Petroleum in Gabon, West Africa (20 volumes, 500,000 words)
- Spanish technical translation
For use in Bolivia, South America (comprehensive training materials for oil rig engineers)
- Arabic technical translation
For use by BP in Egypt, North Africa (15 volumes, 250,000 words)
- Norwegian technical translation
For use on the Alvheim oil fields in Norway, Europe (45 volumes, 750,000 words)
Similar projects include technical translations into multiple languages of 200,000 word reports on various oil spills and other containment incidents for Oil Spill Response Ltd.
If you would like help with your technical translations into or from any language, call Tectrans on + 44(0)1273 426921 for a without obligation chat.
Finding Long-term Solutions to Drive Translation Efficiency and Cut Costs by over 60%
CHKS is a leading provider of healthcare intelligence and quality improvement services. Since 1989 they have been developing hospital benchmarking and performance management solutions for healthcare organisations in over 20 countries.
CHKS updated two of their English healthcare standard auditing guidebooks – comprising approx. 500 pages each. The English updates then needed to be replicated in the Portuguese versions which had been translated in 2021.
Given the length of the files, this would require laborious manual work from the translators to ensure that each update was successfully completed in the Portuguese versions. This was potentially a costly and lengthy exercise.
Whilst considering the best approach for this project, Tectrans quickly established that by creating a translation memory (TM) from last year’s translations, they could capture all the matched pairs of English and Portuguese text.
By applying this translation software to the new 2022 English version, any text matching the previous version would be automatically identified. Most importantly, it would also reveal any new text that still requires translation and remove the need for manual checking.
This approach would allow the translators to focus on their specialist skill – translating – rather than checking several hundreds of pages for updates.
Tectrans’ initial estimate to complete this work manually was £30k plus. This matched what the customer had paid in previous years. However, by using their specified method, the quote was reduced to approx. £10k, which is speculator saving.
The project was successful and the customer was very happy. Time and money was saved, and as a bonus, Tectrans created TMs to use on next year’s edition too, ensuring efficiency and savings in their work for future years!
The client was clearly grateful for the cost and time efficiencies, as well as the ease of dealing with Tectrans.
“I would just like to say that it has been very easy working with you and you have been incredibly efficient and responsive […..]
Thank you once again for your help, it has been a pleasure working with UKtechtrans!”
If you would like help with your translations, call Tectrans on + 44(0)1273 426921 for a no obligation chat.
What our customers say…
Thank you for sending me German translation. I went through it and all looks great to me. The formatting is just brilliant 😊
Much appreciate for your hard work and great quality service provided.
Tanya Eyi / Pyroban
I just wanted to thank you all for the speedy turnaround of the last two translation jobs despite the jubilee celebrations and compliment you and your translators on the quality of the work.
You call yourselves UK Techtrans, but it would appear that you offer an all round translation service.
John Scott / Scott Translations
I’ve been working with UK Techtrans Ltd. since 2002 and my predecessor before that, so we’ve been cooperating for some 15-20 years now. I’ve never experienced any problems caused by the distance between the translation bureau in England and my company in Denmark. We communicate through emails: I send my material to the Bureau for quoting, receive a quotation, instruct the bureau to go ahead, and a few days later I have my translated materials back. It is so easy and convenient. The company is highly professional and uses mother-tongue translators with technical insight, which has high priority for me. I have no trouble recoommending this company to others; I’m constantly endorsing it to my colleagues, when they need to have translations done professionally.
Cindy Toft / Alfa Laval
Thank you for all the recently translated files. I have received all the CDs, and I am now starting to print the manuals. Everything looks great!
A huge thanks to all the team, - another project completed on time and of high quality. I simply have to press 'print'.
Andy Davis / Kliklok-Woodman
The demands of our customer have been very specific, requiring both Russian and English text on the same (often complex) drawings, and our expectations have been exceeded with the quality of the documentation returned. We have found the DTP and formatting to be of an exceptional quality.
Tectrans will always contact us with any questions prior to translation to ensure correct understanding so that documentation is delivered to us right first time. We have developed an effective working relationship with Tectrans, who we now consider our go-to company for Russian translations.
Trevor Dawson / SPP Pumps
We have been working with UK Tech Trans Ltd. since 2007 and we are very happy with the exceptional service we have been given. UK Tech Trans Ltd work in a professional manner translating out technical manuals and quite often on an extremely tight deadline. The Project Manages are helpful and take pride in returning a Manual that has been formatted and ready to print on an agreed deadline. I therefore recommend UK Tech Trans Ltd as an experienced translation agency offering a reliable and professional service.
Your Leading Technical Document Translation Agency
To discover more, why not get in touch today. You can reach us by using our contact form below, by emailing us at: email@example.com, or by calling us on: +44 (0) 1273 426921